Privacy Policy

Data protection:

The protection of your personal data is very important to us.

Andresita's Palace and its owner operate the website www.andresitaspalace.com which advertises holiday homes and provides booking of the same. This page is used to inform website visitors of our policies regarding the collection, use and disclosure of personal information. If you choose to use our website and service, you consent to the collection and use of information in accordance with this policy.

Definition of terms: The data protection declaration of www.andresitaspalace.com is based on terms used by the European legislator for the General Data Protection Regulation (GDPR)

Name and address of the person responsible for this website:

Andreja Majer

Domenico Cernecca 16C

52211 Bale,

Croatia info@andresitaspalace.com

+38591 3030 595

Data usage:

In order to make a direct booking on our website, it is necessary to provide your contact details. You only have to enter the fields marked with an asterisk (enter mandatory fields here) and the data relating to the booking (e.g. length of stay). We also save your booking date and time. Additional information (enter optional fields here) is not mandatory. The data you provide on our website, including any notes, are personal data and are processed and used by us to ensure the processing of the booking and the provision of the requested service. We also use your data to provide you with relevant information regarding the booking or your stay.

The personal data collected when booking directly on the website www.andresitaspalace.com will be forwarded to the following third parties:

Smoobu GmbH – Smoobu.com is software for landlords of holiday apartments, Pappelallee 78/79, 10437 Berlin, Germany

Link to Smoobu’s data protection regulations: https://www.smoobu.com/de/datenschutz/

Bookings via booking.com: Privacy Policy: https://www.booking.com/content/privacy.de.html

Bookings via Airbnb: Privacy policy: https://www.airbnb.de/terms/privacy_policy

Web analysis with Google Analytics

We use Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google uses cookies. The information generated by the cookie about the use of the online offer by the user is usually transmitted to a Google server in the USA and stored there. Google will use this information on our behalf to evaluate the use of our online offer by users, to compile reports on the activities within this online offer and to provide us with other services related to the use of this online offer and internet usage. Pseudonymous user profiles can be created from the processed data. We only use Google Analytics with activated IP anonymization. This means that the IP address of the user is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. The IP address transmitted by the user's browser is not merged with other Google data. Users can prevent the storage of cookies by setting their browser software accordingly; In addition, users can prevent the data generated by the cookie and related to their use of the online offer from being collected and processed by Google by downloading and installing the browser plug-in available under the following link: http:// tools.google.com/dlpage/gaoptout?hl=en . You can find more information on data use by Google for advertising purposes, setting and objection options on the Google website: https://www.google.com/intl/de/policies/privacy/partners/ (“Data use by Google when using Websites or apps of our partners"), http://www.google.com/policies/technologies/ads ("Data use for advertising purposes"), http://www.google.de/settings/ads ("Manage information that Google uses to show you ads") and http://www.google.com/ads/preferences/ ("Control which ads Google shows you"). The relationship with the web analytics provider is based on standard contractual clauses/an adequacy decision by the European Commission (“Privacy Shield”). Data processing takes place on the basis of the legal provisions of Section 96 Paragraph 3 TKG and Art 6 Paragraph 1 lit a (consent) and/or f (legitimate interest) of the GDPR. Our concern within the meaning of the GDPR (legitimate interest) is the improvement of our offer and our website.

User data is stored for a period of 26 months (according to Google's current standard settings). The easiest way to monitor or prevent your visit from being tracked is to use a browser plug-in, such as https://www.ghostery.com/.

Google Maps:

This website uses the "Google Maps API" from Google Inc. (Google) for the visual display of map material. When using Google Maps, Google also collects, processes and uses data about the use of the Maps functions by visitors to the website. For the Google Maps Terms of Service, see Google Maps Terms of Service. https://www.google.com/intl/de/policies/privacy/

Log Data

We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer's Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer's hard drive. Our website uses these “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons: To facilitate our Service; To provide the Service on our behalf; To perform Service-related services; or To assist us in analyzing how our Service is used. We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose. Security We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. Children's Privacy Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Payment provider Paypal:

When paying via PayPal, credit card via PayPal, direct debit via PayPal or "purchase on account" as well as installment payments via PayPal, we pass on your payment data to PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal"), further. PayPal reserves the right to carry out a credit check for the payment methods credit card via PayPal, direct debit via PayPal or "purchase on account" via PayPal as well as installment payments via PayPal. PayPal uses the result of the credit check in relation to the statistical probability of non-payment for the purpose of deciding whether to provide the respective payment method. The credit report can contain probability values (so-called score values). Insofar as score values are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical process. Address data, among other things, is included in the calculation of the score values. Further data protection information, including information on the credit agencies used, can be found in PayPal's data protection declaration: https://www.paypal.com/de/webapps/mpp/ua/privacy-full

Children's Privacy:

Our Services are not directed to persons under the age of 13. We do not knowingly collect personally identifiable information from children under the age of 13. If we discover that a child under the age of 13 has provided us with personally identifiable information, we immediately delete it from our servers. If you are a parent or legal guardian and you are aware that your child has provided us with personal information, please contact us so that we can take the necessary action.

Your rights according to GDPR:

You can request information about the personal data stored about you at any time and free of charge. Your rights also include a confirmation, correction, restriction, blocking and deletion of such data and the provision of a copy of the data in a form suitable for transmission, as well as the revocation of a given consent and the objection. Statutory retention requirements remain unaffected.

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page. Contact Us If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.